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How To Setup Internet Explorer

Cookies

You must enable "session cookies" in your browser.

  1. In the Tools menu, select "Internet Options."
  2. In the following window, choose the Privacy tab.
  3. Click the Advanced button.
  4. Put a checkmark in the box labeled "Override automatic cookie handling"
  5. Checkmark "Always allow session cookies"
  6. Click the OK button.

Other Settings

Firewalls

Some firewall settings can interfere with the way the service works. The best course of action is to disable firewalls before trying the service.

If you experience a problem, exit the service and check the instructions on how to configure your firewall to allow communication with the librarian.

Windows XP Service Pack 2

If you have installed this release you may have some difficulty if Windows does not recognize AskWhyKY as a trusted site. If you have this problem, please check the instructions for Service Pack 2.

Updated: 4 June 2007

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